Registration & Login

How do I create an account?

Creating an account is easy! Fill in your username, email, and password, then click "Register". You'll receive 300 FS points as a welcome bonus!

Do I need to register to play games?

No! You can try our mini-games on the homepage without registration. However, registering gives you access to all games, saves your progress, and allows you to earn FS points and achievements.

I forgot my password. How can I reset it?

On the login page, click "Forgot Password" and enter your email address. You'll receive a password reset link via email. If you don't receive the email, check your spam folder or contact our support team.

Can I change my username after registration?

Yes, you can change your username from your account settings. However, you can only change it once every 30 days to prevent abuse.

Games

What types of games are available?

We offer a wide variety of logic games including Sudoku, mazes, tangram puzzles, logic grids, chess puzzles, number crosswords, and more. New games are added regularly!

How do I choose the right difficulty level?

Start with Easy if you're new to logic games. As you improve, try Medium and Hard levels. Each difficulty offers different challenges and rewards more FS points for completion.

Can I play games offline?

Currently, BrainMaze requires an internet connection to play games and sync your progress. We're working on offline mode for future updates.

How do game mechanics work?

Each game has its own mechanics. You can find detailed instructions by clicking the "How to Play" button on each game page. We also have a dedicated "How to Play" section with tutorials.

FS Points & In-Game Currency

What are FS points and how do I earn them?

FS (Fantasy Score) points are in-game currency. You earn them by completing games (10-50 FS per game), achieving milestones, completing daily challenges, and maintaining login streaks. New users receive 300 FS as a welcome bonus!

How can I use my FS points?

You can use FS points to buy hints (50 FS), unlock levels (100 FS), access premium games (200 FS), and enter tournaments (150 FS). Visit the "Features" page for more details.

Can I purchase FS points with real money?

Currently, FS points can only be earned through gameplay. We believe in rewarding skill and dedication. However, we may introduce optional purchases in the future while keeping the platform free to play.

Do FS points expire?

No, your FS points never expire. They remain in your account as long as your account is active. You can accumulate them over time and use them whenever you want.

Problems & Solutions

What should I do if a game doesn't load?

First, try refreshing the page. If that doesn't work, clear your browser cache and cookies, then try again. Make sure you have a stable internet connection. If the problem persists, contact our support team.

My progress isn't saving. What's wrong?

Progress is automatically saved when you're logged in. Make sure you're signed in to your account. If you're logged in and progress still isn't saving, check your internet connection and try logging out and back in.

The game is running slowly on my device.

Try closing other browser tabs and applications. Make sure your browser is up to date. For mobile devices, close background apps. If performance issues continue, try using a different browser.

I'm experiencing display issues on mobile.

Make sure your mobile browser is updated to the latest version. Try rotating your device or refreshing the page. If issues persist, try using a different browser or contact support with details about your device and browser.

Support & Contact

Still have questions? Our support team is here to help!

Email Support

[email protected]

We typically respond within 24 hours

Phone Support

+44 20 7946 0958

Monday to Friday, 9 AM - 5 PM GMT

Contact Form

Use our contact form for detailed inquiries

Go to Contact Page